At Paris Hub, every saree is carefully sourced and checked before dispatch. Please read our return and exchange policy before placing your order.
1. No Returns
All purchases are final. **We do not accept returns or provide refunds** for reasons such as colour preference, change of mind, or personal choice.
2. Exchanges – Weaving Mistakes Only
Exchanges are accepted only if the saree has a genuine weaving mistake. We do not accept exchanges for other reasons.
3. Mandatory 360° Unboxing Video
A continuous, unedited **360° parcel-opening video is mandatory** for any exchange request.
– Start recording before opening the parcel.
– Clearly show the unopened parcel, shipping label, and all sides of the package.
– Record the complete opening process and the saree clearly, including the alleged weaving mistake.
– Do not pause, edit, or cut the video.
Exchange requests without a valid, continuous unboxing video may not be accepted.
4. Reporting Period
Any weaving mistake must be reported to Paris Hub within **7 calendar days of receiving the parcel**. Please contact us with your order details, the unboxing video, and clear photographs of the issue.
Requests received after the 7-day period may not be accepted.
5. Exchange Approval
All exchange requests are subject to verification and approval by Paris Hub. Please wait for our confirmation and instructions before sending any product back.
Thank you for shopping with Paris Hub and supporting our business.
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